Employee Spotlight – Holly Thurgood

Holly Thurgood – Utility & Accounts Payable Clerk
As the Utility and Accounts Payable Clerk, Holly greets customers with a smile as they come into City Hall. She takes utility, court, or permit payments and directs customers to the appropriate person or department as needed. She is often one of the first City employees that new residents meet as they set up their new utility account. Holly also handles invoice processing and monthly billing and statements. She has worked for 15 years with the City, including six years in the Parks & Recreation Department. Recently, Holly worked with a team of coworkers to reroute the City’s meter reading process, which reduced the time it takes to read meters from 2 1⁄2 weeks down to 6 days! Holly is known for her knowledge, teamwork and friendliness. We are grateful for all she does for our City!

Leave a Reply